Frequently Asked Questions

Find answers to common questions about Jilli

General Questions

What is Jilli and how does it work?

Jilli is a premier online gaming platform offering 125+ casino games including slots, live casino, fishing games, and card games. Simply register an account, make a deposit, and start playing your favorite games for real money.

Is Jilli legal and safe to play in the Philippines?

Yes! Jilli operates under a valid Curacao eGaming license and follows strict regulatory standards. We use advanced encryption technology to protect your data and ensure fair gaming with certified RNG systems.

How do I register for a Jilli account?

Registration is simple! Click the Register button, enter your mobile number, create a password, and verify your account. You can also check our detailed guide for step-by-step instructions.

Account & Security

What documents do I need for verification?

For full account verification, you'll need a valid government-issued ID (passport, driver's license, or UMID). This ensures secure withdrawals and unlocks higher transaction limits.

Can I have multiple accounts?

No, each player is allowed only one account. Multiple accounts violate our terms of service and may result in account suspension and fund forfeiture.

Payments & Withdrawals

What payment methods are available?

We support GCash, PayMaya, bank transfers (BDO, BPI, UnionBank), and USDT cryptocurrency. All methods have instant processing for deposits.

What is the minimum deposit and withdrawal?

Minimum deposit is ₱100 for e-wallets and ₱500 for bank transfers. Minimum withdrawal is ₱200. Maximum withdrawal per transaction is ₱50,000 for regular users.

How long do withdrawals take?

Withdrawals typically process within 5-15 minutes for verified accounts. Bank transfers may take 2-4 hours during maintenance windows. Crypto withdrawals (USDT) are processed within 10 minutes.

Games & Bonuses

What games can I play on Jilli?

Jilli offers 125+ games including popular slots like Asgardian Rising, fishing games like Jackpot Fishing, live casino games, and card games. Check our game guide for more details.

How do bonuses work?

Bonuses have a 1x wagering requirement. This means you need to bet the bonus amount once before withdrawal. For example, a ₱1000 bonus requires ₱1000 in total bets.

Can I play for free?

Yes! Most of our slot and fishing games have a "Demo" mode where you can play for free without real money. This is perfect for learning game mechanics before playing with real money.

Still have questions?

Contact our 24/7 support team